WFH | Customer Service Producer | Entry Level | Training Provided

AIL • Full-time • Remote (Lees Summit, Missouri, United States) • $0 / year • 1d ago

WFH - Customer Service Producer - Entry Level - Training Provided

Company:

AO Globe Life Location:

100% Remote – United States Job Type:

Full-Time / Flexible Schedule / Training & Mentorship Provided Experience Level:

Entry-Level Candidates Welcome Build a Career with Flexibility, Purpose & Growth

Are you looking for a

work-from-home career

where you can help people, build professional skills, and create long-term earning and advancement opportunities? AO Globe Life is seeking motivated, service-oriented professionals to join our growing virtual team as

Remote Representatives

. In this role, you'll meet with clients through scheduled Zoom and phone appointments, explain available life, accident, and supplemental health insurance benefits, assist with enrollment, and provide ongoing client support. We proudly serve working families, including veterans, labor union members, credit union members, association members, and their families. Whether you're beginning a new career or bringing experience from customer service, healthcare, retail, hospitality, banking, education, military service, administration, financial services, or sales, we provide the

training, mentorship, licensing guidance, and ongoing support

to help you develop professionally. No prior insurance experience is required. Opportunity Highlights

100% Remote – Work From Home Qualified Client Opportunities Provided No Lead Purchasing Required Weekly Performance-Based Compensation Performance Bonuses & Renewal Income Opportunities Comprehensive Training & Mentorship Flexible Scheduling Leadership Development & Career Advancement About AO Globe Life

For more than 70 years, our organization has helped provide supplemental insurance benefits to working families throughout North America. Our representatives focus on educating clients, understanding their individual needs, and helping families make informed decisions about financial protection. Our culture emphasizes

integrity, exceptional service, accountability, mentorship, continuous development, and performance-based advancement

. Our Mission

Protect Every Child. Serve All Working People. What You'll Do

As a

Remote Insurance Representative

, you'll combine customer service, relationship building, benefits education, and consultative sales while working in a fully virtual environment. Client Service & Consultations

Meet with clients through scheduled Zoom and phone appointments Connect with individuals and families seeking information about available benefits Learn about each client's needs, priorities, and financial protection goals Explain life, accident, and supplemental health insurance options clearly Answer questions regarding coverage, benefits, and policy features Provide needs-based recommendations Guide clients through applications and enrollment Assist with required documentation Ongoing Client Support

Build long-term relationships through professionalism and exceptional service Conduct policy reviews when appropriate Assist clients with beneficiary updates and service requests Maintain timely follow-up communication Keep accurate digital client records Deliver professional service before, during, and after enrollment Follow applicable company procedures and regulatory requirements Professional Development

Participate in virtual onboarding and training Attend weekly coaching and development sessions Receive mentorship from experienced leaders Strengthen communication, presentation, and relationship-management skills Develop insurance product and industry knowledge Participate in leadership development opportunities Why Join AO Globe Life?

100% Remote Work

Build your career from home while remaining connected to a collaborative virtual organization. Work remotely within the United States No daily commute Virtual client appointments Digital business and communication tools Remote coaching, mentorship, and team support Qualified Client Opportunities

Representatives have access to client opportunities that can include individuals who have requested information regarding available benefits. This allows you to focus on: Client consultations Benefits education Relationship building Needs-based recommendations Enrollment assistance Long-term customer service No purchasing leads is required. Weekly Performance-Based Compensation

This is an

insurance sales opportunity with performance-based compensation rather than a traditional hourly wage or salary

. Earning opportunities may include: Weekly commission payments Performance-based bonuses Renewal and residual income opportunities Leadership incentives Performance recognition There is no predetermined earnings ceiling; however, income is directly related to individual activity, production, and results. Individual earnings vary. No specific income level is guaranteed. Training, Mentorship & Licensing Support

No Insurance Experience Required

We welcome candidates from a variety of professional backgrounds. Training and development may include: Structured virtual onboarding Product and benefits education Client needs assessment Customer service development Consultative sales training Virtual presentation skills Enrollment systems and procedures Relationship management Weekly coaching One-on-one mentorship Leadership development Candidates who are not currently licensed will receive

guidance through the applicable state Life & Health Insurance licensing process

. Career Advancement

AO Globe Life provides opportunities for representatives who demonstrate strong performance, professionalism, consistency, and leadership potential to continue developing their careers. Potential advancement opportunities may include: Training and mentorship Team development Leadership Management Advanced professional development Senior leadership pathways Advancement is based on

performance, initiative, results, and demonstrated leadership—not simply tenure

. Benefits & Professional Support

Qualifying representatives may have access to: Health insurance reimbursement program Company-supported life insurance Renewal and residual income opportunities OPEIU Local 277 representation, where applicable Leadership development programs Professional conferences and events Virtual business technology and resources Program eligibility and qualification requirements may apply. Recognition & Incentives

Outstanding performance may qualify representatives for: Company-sponsored incentive travel Leadership conferences Performance bonuses Recognition programs and awards Professional development experiences Additional advancement opportunities Who We're Looking For

Successful candidates typically demonstrate: Excellent verbal and written communication skills Strong customer service and relationship-building abilities Positive, professional attitude Self-motivation and accountability Strong organization and time-management skills Confidence communicating with clients through Zoom and phone Ability to explain information clearly and professionally Basic computer proficiency Comfort learning virtual systems and CRM technology Coachability and willingness to learn Professionalism, reliability, and integrity Goal-oriented mindset and strong work ethic Experience That Transfers Well

Experience in any of the following areas is beneficial but

not required

: Customer Service Client Services Sales Insurance Financial Services Banking Healthcare Retail Hospitality Education Military Administrative Support Call Center Operations Account Management Business Development We value

communication skills, professionalism, work ethic, integrity, and coachability

as much as previous industry experience. Minimum Requirements

Applicants must: Be at least 18 years of age Be legally authorized to work in the United States Be physically located within the United States Have access to a computer or laptop with webcam and microphone capability Maintain reliable high-speed internet Maintain a quiet, professional workspace Be comfortable conducting virtual client appointments Be willing to complete required training Hold or be willing and able to obtain the appropriate state Life & Health Insurance License Licensing guidance is available for candidates who are not currently licensed. Interview Process

Qualified candidates will complete a

brief career overview

covering the position, client responsibilities, performance-based compensation, licensing requirements, training, and career opportunities. Candidates interested in continuing will then have the opportunity to schedule a

live Zoom interview with our hiring team

. The interview process is conducted virtually for convenience and accessibility. Ready to Build Your Future?

If you're looking for a

remote insurance, customer service, and sales career

where you can help families, build meaningful relationships, develop professionally, and create long-term opportunities through your performance, we'd like to hear from you. Apply today to be considered for our Remote Insurance Representative opportunity with AO Globe Life. Work From Home. Help Families. Build Relationships. Grow Your Future.

Important Information About This Opportunity This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position. Candidates selected to move forward should be prepared to: • Be at least 18 years of age and legally eligible to work in the United States

• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace

• Complete required training and participate in virtual meetings

• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities

• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided. This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement. American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law. Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.